• Why can’t I invite anyone via Contact/SIP address?
• What values do I enter for registrar and proxy?

topWhy can’t I invite anyone via Contact/SIP address?

There can be several causes for this.

• Check your user account settings to make sure they are correct and carry out a test registration.

• Check whether your possible alternative SIP provider is listed on the BRAVIS Web site. There are providers who do not allow communication between users who have different providers.

• Check whether an invitation is possible via a host name or an IP address.

• With some providers it can happen that the account is closed after you have created it due to inactivity.

• See "Symmetrical NAT - port forwarding/port transmission/static route"

topWhat values do I enter for registrar and proxy?

These values are stored automatically when you create a BRAVIS user account. If you use a different provider, please ask the provider for this data. If the data is unknown, use the part behind the @ in your SIP address.

BRAVIS recommends that you create a BRAVIS user account.

Make a support request about this topic